Shipping Policy

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Faith’s Aromatic Naturals
Effective Date: July 2025

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Thank you for shopping with Faith’s Aromatic Naturals. We are dedicated to delivering your handcrafted skincare and wellness products with care, efficiency, and transparency.

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Shipping Within the United States

We currently ship to all 50 U.S. states, including P.O. Boxes and APO/FPO addresses.

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 Processing Time

• All orders are processed within 2–4 business days (excluding weekends and holidays).

• During high-volume periods (such as sales or holidays), processing may take slightly longer. We will notify you of any delays via email.

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 Standard Shipping

• Standard delivery typically takes 3–7 business days after processing.

• All orders are shipped via USPS, UPS, or another reliable carrier depending on your location and shipping preferences.

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 Shipping Rates

• Flat Rate Shipping: $9.95​

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Eco-Friendly Packaging

Your order will arrive in minimal, eco-conscious packaging made with recyclable materials to reflect our commitment to sustainability.

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Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number and a direct link to track your package.

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Lost, Damaged, or Stolen Packages

• If your package is lost or damaged in transit, please contact us at gfiadah@ymail.com within 7 days of the expected delivery date.

• We are happy to help file a claim and offer a replacement or store credit if eligible.

• Faith’s Aromatic Naturals is not responsible for stolen packages marked as “Delivered” by the carrier. Please ensure a secure delivery address is provided.

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Incorrect Addresses

Please double-check your shipping information at checkout. Orders returned due to incorrect or incomplete addresses may incur additional shipping fees to be resent.

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Questions?

If you have any questions about your order or shipping, feel free to contact us:

 Email: gfiadah@ymail.com